Quality Guide

Our team works very hard to bring our customers the best pricing and value on our products.

After exploring various manufacturing processes, to make the pricing reasonable and cost savings most impactful, some trade-offs had to be made.

  • Color - Some color variations of the parts that make up the product is standard and expected. Also, some color variation between products of the same color is normal and expected.
  • Surface - Minor surface blemishes are typical and expected, as long as they do not impede the product's functions. However, there is difference between exterior and interior standard: 
    • Exterior - scratches / dents / blemishes on exterior surfaces are covered under the warranty.
    • Interior - scratches / dents / blemishes on interior surfaces larger than 3x2x1cm in size are covered under the warranty.
Note: The interior surfaces will inevitably show wear and tear by building the product. The trade-off on the interior surface allowed for better pricing on the product.